The airlines, hotels and travel companies with the best / worst customer service

In Netomi’s  Customer Service Benchmark Report, they looked at how 3,000 of the world’s largest and most well-known travel and hospitality companies provide email and social support. 

Of the biggest brands in the world, the best performers on email are United Airlines (US, 65.58); Marriott International (US, 61.24), Booking.com (US, 58.92), and Intercontinental Hotels Group (US, 57.83). The best customer service on Twitter comes from Lufthansa (Germany, 65.58), Accor Hotels (France, 61.24), Tui (Germany, 58.92), Emirates (Dubai, 57.83), and Network Rail (UK, 56.63). 

Here are the travel and hospitality companies that provide the best support in the U.S. Rankings from Support Performance Index which measures overall quality of a response: response time, thoroughness and relevance, empathy and personalization. 

Best Overall Support: 

  • Carnival Cruise Line – 63.37
  • Outrigger Hospitality Group –  61.47
  • Royal Caribbean Cruises – 60.07
  • Uniworld Boutique River Cruise Collection – 58.72
  • Nemacolin Woodlands Resort – 56.50

Best Social Support (Social-SPI)

  • Spirit Airlines – 84.5
  • Bestwestern – 77.17 
  • Renaissance Hotels – 75.17
  • Tru by Hilton – 70.5
  • Carnival Cruise Line 70.5

Best Email Support (Email-SPI)

  • Soaring Eagle Waterpark and Hotel – 72.58
  • DreamMaker Destinations – 70.58
  • Eagle Nest Rv Resort – 70.17 
  • Shaner Hotels – 69.5 
  • Stowe Resort Homes – 69.29

http://forum.ppr.pl/viewtopic.php?p=1846101

https://caribbeanfever.com/photo/albums/nfl-national-football-league-discussion-reddit

https://www.onfeetnation.com/photo/albums/nfl-national-football-league-discussion-reddit

https://tautaruna.nra.lv/forums/tema/46712-gkjgat-bj-bmjhb-5bnm-bnbjh/

https://notes.io/FPGA

https://pastebin.com/vR3x0mgF

https://community.tp-link.com/en/business/forum/topic/510552

http://cpp.sh/8oifmb

http://forum.ppr.pl/viewtopic.php?p=1846147

https://ideone.com/6O2AJw

https://ide.geeksforgeeks.org/NR0KotyQpC

https://paiza.io/projects/HtsfNMGgQz5DtMgGdRe18Q?language=php

https://pastelink.net/jmddntkl

https://paiza.io/projects/Z8Rxt19VxBh3JY3rrCcEeA?language=php

https://www.bankier.pl/forum/temat_asdsafsdg,51120941.html

https://247sports.com/college/usc/board/29/contents/live-eagles-vs-saints-reddit-streams-nfl-week-11-175910624/
https://247sports.com/college/usc/board/29/contents/live-saints-vs-eagles-nfl-reddit-streams-free-175910679/

https://247sports.com/college/usc/board/29/contents/dazntvsaints-vs-eagles-nfl-stream-reddit-tv–175910738/
https://247sports.com/college/usc/board/29/contents/reddit-streams-saints-vs-eagles-live-crack-stream-175910781/

https://247sports.com/college/usc/board/29/contents/live-dolphins-vs-jets-reddit-streams-nfl-week-11-175910845/
https://247sports.com/college/usc/board/29/contents/live-stream-dolphins-vs-jets-nfl-streams-reddit-tv-175910893/

https://247sports.com/college/usc/board/29/contents/live-jets-vs-dolphins-reddit-streams-nfl-week-11-175910927/
https://247sports.com/college/usc/board/29/contents/nflntv-jets-vs-dolphins-reddit-live-nflstream-reddit-175910988/

https://247sports.com/college/usc/board/29/contents/live-washington-vs-panthersreddit-streams-nfl-week-11-175911052/
https://247sports.com/college/usc/board/29/contents/live-panthers-vs-washingtonreddit-crackstreams-nfl-week-11-175911110/

https://247sports.com/college/usc/board/29/contents/live-colts-vs-bills-reddit-streams-nfl-week-11-175911156/
https://247sports.com/college/usc/board/29/contents/live-bills-vs-colts-watch-reddit-streams-nfl-free-week-11-175911209/

https://247sports.com/college/usc/board/29/contents/live-lions-vs-brownsnfln-reddit-streams-nfl-week-11-175911254/
https://247sports.com/college/usc/board/29/contents/livestreaming-browns-vs-lionsnfl-reddit-streams-week-11-175911321/

https://247sports.com/college/usc/board/29/contents/live-49ers-vs-jaguarsreddit-streams-nfl-week-11-175911375/
https://247sports.com/college/usc/board/29/contents/nfl-reddit-streams-jaguars-vs-49ers-live-stream-free-175911426/

https://247sports.com/college/usc/board/29/contents/live-texans-vs-titansreddit-streams-nfl-week-11-175911473/
https://247sports.com/college/usc/board/29/contents/live-titans-vs-texans-free-reddit-crack_streams-nfl-week-11-175911520/

https://247sports.com/college/usc/board/29/contents/live-packers-vs-vikingsreddit-streams-nfl-week-11-175911548/
https://247sports.com/college/usc/board/29/contents/livestreams-vikings-vs-packersreddit-streams-nfl-week-11-175911592/

https://247sports.com/college/usc/board/29/contents/live-free-ravens-vs-bearsreddit-streams-nfl-week-11-175911650/
https://247sports.com/college/usc/board/29/contents/live-bears-vs-ravensnfln-reddit-streams-free-games-week-11-175911736/

Leave a Reply

Your email address will not be published. Required fields are marked *